Requests, Returns & Refunds
All order requests (including designs, additional cookies, etc.) must be finalized two weeks before the order is due. No changes can be made to your order after this point.
I spend a lot of time on each individual cookie and hope my customers enjoy every bite. If you are unhappy with your order please contact me via the Contact Page immediately to get an issue resolved. We do not give full or partial refunds.
All cancellations must be made 14 days or more prior to order due date to 100% money back. Cancellations made less that 14 days will acquire a cancellation fee of 15% of the order.
At this time I am not taking wholesale orders. Thank you.